Best Help Desk Software 2017 – Compare Reviews and Pricing #help #desk, #helpdesk, #help #desk

Posted On Sep 22 2017 by

# Compare Help Desk Software How to buy Help Desk Software There are many different factors to consider when looking to find the best help desk software for you. First you should consider if you would like your help desk software to be hosted online or if you would like it to be licensed. If you would like the help desk software to be hosted and managed online by your help desk vendor without requiring you to burden your servers (or even have servers) then use the Deployment Model filter and select ‘Web Based’ in order to see only the …


Top incident response steps: Incident response team responsibilities #security #incident #response #team

Posted On Sep 1 2017 by

# Top incident response steps: Incident response team responsibilities This two-part guide to incident response looks at the top incident response steps organisations should take if and when security breaks down and a breach occurs, starting with risk analysis, incident response plan creation and testing, breach detection and threat neutralisation. 1. Know your data and identify what is at risk. The first step toward dealing with a data breach should be to ensure the company actually knows what data it has, and what data is most at risk of compromise. Use existing business impact analysis and disaster recovery reports as …


Cyber security training courses #dcita, #defense #cyber #investigations #training #academy, #la, #log #analysis, #nib, #network

Posted On Aug 28 2017 by

# DCITA ELIGIBILITY DoD service member, active duty, civilian, Reserve or National Guard on Title 10 status IN-RESIDENCE AND ONLINE Students attend in-residence courses at the DCITA Schoolhouse in Linthicum, Md. Online training is delivered on the DCITA Portal (Learn.DCITA.edu), where students can access an array of educational resources, tools and technologies. These courses train students in cyber investigation and analysis concepts as they relate to network operations, providing a strong grasp of broader cybersecurity and threat intelligence topics. The subjects range from basic networking concepts, to intrusion investigation, to malware analysis. The curriculum includes training that prepares students to …


LinkedIn Outage Caused by DDOS Attack on Network Solutions #ddos, #incident, #network #solutions, #dns

Posted On Jul 15 2017 by

# LinkedIn Outage Caused by DDOS Attack on Network Solutions The outage suffered by LinkedIn on Wednesday was caused by an issue with DNS servers. Cybercriminals were not directly responsible for the LinkedIn downtime, but theyindirectly played a part. Security researchers from Cisco have been monitoring the events and they found that a number of organizations with domain names registered with Network Solutions had problems similar to LinkedIn. Their DNS nameservers were replaced with nameservers at ztomy.com. The nameservers at ztomy.com were configured to reply to DNS requests for the affected domains with IP addresses in the range 204.11.56.0/24, Cisco …